Privacy policy

Last Updated: May 2026

Zolara Jewelry (“Zolara,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from ZolaraJewelry.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

When you:

Place an order
Create an account
Subscribe to SMS or email marketing
Contact customer support
Participate in promotions or giveaways

we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Custom order details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type
Browser type
Operating system
Referral URLs
Pages viewed
Session activity
Shopping behavior
Cookies and tracking identifiers

C. Marketing & Advertising Data

We may collect information related to:

Ad interactions
Email opens and clicks
SMS engagement
Wishlist activity
Cart abandonment behavior
Product preferences

2. How We Use Your Information

We use collected information to:

Process orders and payments
Deliver products and customer support
Communicate order updates
Prevent fraud and unauthorized activity
Improve our website and services
Personalize shopping experiences
Send promotional emails and SMS messages
Analyze website traffic and marketing performance
Comply with legal obligations

3. Cookies & Tracking Technologies

Zolara Jewelry uses cookies, pixels, and similar technologies to:

Remember preferences
Keep items in your cart
Analyze website traffic
Improve website functionality
Personalize advertisements
Measure marketing performance

Third-party services such as Shopify, Meta (Facebook/Instagram), TikTok, Google, and Klaviyo may also place cookies or tracking technologies on your device.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. SMS & Email Marketing

By subscribing to our email or SMS marketing, you consent to receive:

Promotional offers
Product launches
Cart reminders
Sale notifications
Order updates

Message and data rates may apply.

Consent is not a condition of purchase.

You may unsubscribe at any time by:

Clicking “unsubscribe” in emails
Replying STOP to SMS messages

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help operate our business, including:

Shopify
Payment processors
Shipping carriers
Fraud prevention services
Marketing platforms
Analytics providers

These providers may only use information necessary to perform their services.

We may also disclose information:

To comply with legal obligations
To protect our rights
To investigate fraud or abuse
During business transfers or acquisitions

6. Payment Security

Payments are securely processed by third-party payment processors.

Zolara Jewelry does not store full credit card information on its servers.

While we implement reasonable security measures, no online transmission or storage system can be guaranteed 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide services
Maintain records
Resolve disputes
Comply with legal obligations

We may retain certain information for fraud prevention and legitimate business purposes.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your data
Correcting inaccurate information
Requesting deletion
Opting out of marketing communications
Requesting data portability

To exercise privacy rights, contact us using the information below.

9. California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

Know what personal information is collected
Request deletion of personal information
Correct inaccurate information
Limit certain uses of sensitive personal information

We do not sell personal information as defined by California law.

10. International Users

If you access our website outside the United States, you understand that your information may be transferred to and processed in the United States.

By using our services, you consent to such transfers.

11. Children’s Privacy

Zolara Jewelry does not knowingly collect personal information from children under 13 years old.

If we become aware that information from a child has been collected, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

13. AI & Digital Content Disclosure

Some marketing materials, renderings, lifestyle imagery, or product visuals may include AI-assisted or digitally enhanced content used for visualization and promotional purposes.

Actual products may vary slightly from displayed imagery.